Complaints
- To register a complaint, please contact HORSES-NOW.CO.UK using any of the methods
listed on the contact page. Give details of complaint including any relevant information
such as dates, times etc.
- We endeavour to respond to all complaints within five working days.
- Every effort will be made to resolve complaints within as short a time as possible.
Actual time will depend on nature of complaint and co-operation of third party,
if applicable.
- You will be kept informed of progress throughout the process.
- Most complaints are resolved within 14 days.
Gallery, News and Comments
- HORSES-NOW.CO.UK accepts no responsibility for, and does not
necessarily agree with comments made in the GALLERY SECTION.
- HORSES-NOW.CO.UK reserves the right to edit all submitted content re: spelling, grammar,
swearing etc.
- HORSES-NOW.CO.UK will remove any picture or comment that it judges to be inappropriate.
- HORSES-NOW.CO.UK will remove any news stories that are not connected to the equine field.
Advertisements
- Every effort is made by HORSES-NOW.CO.UK to post ads onto the site within 24 hrs
of receiving.
- All ads remain on the site for a period of 2 months
or until cancelled by the advertiser.
- An advert will be deemed delivered once it appears on the website.
- Cancel adverts by e-mail, giving full details of ad to remove using the
email account that was used to post the ad.
- HORSES-NOW.CO.UK reserves the right to amend advert copy (but not details) to
improve layout of site.
- HORSES-NOW.CO.UK accepts no responsibility for losses (financial or otherwise) incurred
through using this free advertising service.
- HORSES-NOW.CO.UK urges all sellers to excercise caution when dealing with
enquiries. Especially if those enquiries originated from overseas.
- The contract agreement of sale of horses and/or equipment is made between buyer and seller
and HORSES-NOW.CO.UK is in no way involved in the transaction.
- Buyers must satisfy themselves that the goods legally belong to the seller
and that he/she is legally able and free to sell them.
- For reasons of security HORSES-NOW.CO.UK does not publish email details of
sellers.
- You can pay by Mastercard and Visa credit cards, as well as Maestro, Solo and
Delta debit cards.
- Prices are shown in Great British Pounds (GBP)
Cancellations
- You have the right to cancel an advert within the first 24 hours of posting an ad
if you are unhappy with the content due to an error by HORSES-NOW.CO.UK
General
- These terms and conditions do not affect your statutory rights.
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